NCSI FULFILMENT PERCENTAGE
Version 31 Mar 2023
GENERAL CYBER SECURITY INDICATORS
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1. Cyber security policy development 5/7 71%57 71%
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1.1. Cyber security policy unit 333
Requirements
CriteriaA central government entity (ministry or equivalent) has a specialised official or unit responsible for national cyber security policy development.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=39317
Regulation (QRK) – NO.02/2021 for the areas of administrative responsibility of the Office of the Prime Minister and Ministers (link above), see p. 48, no. 5.1.
Ministry of Internal Affairs
“Prepares the public policies, drafts legal acts, drafts and adopts the bylaws, and determines the mandatory standards in the field of public order and public safety, cyber security (…)”.
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Law on Cyber Security (Law NO. 08/L-173), link above, see Article 23 and Article 16:
Article 23 (Cyber Security Strategy and Action Plan)
"1. The National Strategy for Cyber Security and the Action Plan are drawn up by the Ministry of Internal Affairs and approved by the Government of the Republic of Kosovo. ASK [Cyber Security Agency] and KSHSK [State Council for Cyber Security] participate and provide professional assistance to the Ministry in the drafting of the State Strategy and Action Plan.
2. KSHSK oversees the implementation of the national strategy for cyber security and the action plan. All institutions that have obligations for the implementation of the Strategy and the Action Plan report to KSHSK at the end of each year on the status of the implementation of the actions. (…)"
Article 16
"1. ASK [Agjencinë për Siguri Kibernetike; the Cyber Security Agency] is the institution responsible for proposing and implementing cyber security measures in the Republic of Kosovo." -
1.2. Cyber security policy coordination format 222
Requirements
CriteriaThe central government has a committee, council, working group, etc. for national-level cyber security policy coordination.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
State Council for Cyber Security (Këshilli Shtetëror për Siguri Kibernetike, KSHSK); Law on Cyber Security (Law NO. 08/L-173), link above, see Article 20.
Article 20
“1. The State Council for Cyber Security is an independent advisory body of the Government of the Republic of Kosovo and the business community, consisting of high-level representatives from government institutions, law enforcement institutions, public and private organizations and the scientific community.
(…)
4. KSHSK is responsible for strengthening coordination and cooperation between various public institutions with competences in cyber security issues, as well as between the public and private sectors. Also, this council will facilitate the decision-making process through the analysis, study and proposal of initiatives at the national and international level.” -
1.3. Cyber security strategy 001
Requirements
CriteriaThe central government has established a national-level cyber security strategy or other equivalent document.
Accepted referencesValid official document
Evidence
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1.4. Cyber security strategy implementation plan 001
Requirements
CriteriaThe central government has established an implementation plan to the national-level cyber security strategy or other equivalent document.
Accepted referencesValid official document or its enforcement act
Evidence
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2. Cyber threat analysis and information 3/5 60%35 60%
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2.1. Cyber threats analysis unit 333
Requirements
CriteriaA central government entity has a national-level unit that is specialised in national strategic cyber threat situation analysis.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
The Cyber Security Agency [Agjencinë për Siguri Kibernetike, ASK]; Law on Cyber Security (Law NO. 08/L-173), link above, see Article 9 (2) and Article 16 (6).
Article 9 (2)
“2. In order to guarantee cyber security, ASK in coordination with the Ministry of Defense, the Regulatory Authority of Electronic and Postal Communications and other security institutions, analyzes the risks that affect the security of the systems and their impact on the state, society and the security of the systems.”
Article 16 (6)
“ASK conducts research and analysis, as well as issues recommendations for implementation by other institutions.” -
2.2. Public cyber threat reports are published annually 001
Requirements
CriteriaThe public part of the national cyber threat situation analysis is published at least once a year.
Accepted referencesOfficial public report
Evidence
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2.3. Cyber safety and security website 001
Requirements
CriteriaPublic authorities provide at least one cyber safety and security website for cyber security and ICT professionals, and regular users.
Accepted referencesWebsite
Evidence
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3. Education and professional development 2/9 22%29 22%
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3.1. Cyber safety competencies in primary or secondary education 001
Requirements
CriteriaPrimary or secondary education curricula include cyber safety / computer safety competences.
Accepted referencesOfficial curriculum or official report
Evidence
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3.2. Bachelor’s level cyber security programme 222
Requirements
CriteriaThere is at least one cyber security / electronic information security focused programme at Bachelor’s or equivalent level.
Accepted referencesAccredited study programme
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3.3. Master’s level cyber security programme 002
Requirements
CriteriaThere is at least one cyber security / electronic information security focused programme at Master’s or equivalent level.
Accepted referencesAccredited study programme
Evidence
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3.4. PhD level cyber security programme 002
Requirements
CriteriaThere is at least one cyber security / electronic information security focused programme at PhD or equivalent level.
Accepted referencesAccredited study programme
Evidence
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3.5. Cyber security professional association 002
Requirements
CriteriaThere is a professional association of cyber/electronic information security specialists, managers or auditors.
Accepted referencesWebsite
Evidence
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4. Contribution to global cyber security 1/6 17%16 17%
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4.1. Convention on Cybercrime 001
Requirements
CriteriaThe country has ratified the Convention on Cybercrime.
Accepted referencesOfficial website of the convention
Evidence
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4.2. Representation in international cooperation formats 111
Requirements
CriteriaThe government is regularly represented in a cooperation format that is dedicated to international cyber security (e.g. FIRST).
Accepted referencesOfficial website of the cooperation format
Evidence
https://www.trusted-introducer.org/directory/teams/kos-cert.html
TF-CSIRT Trusted Introducer
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4.3. International cyber security organisation hosted by the country 003
Requirements
CriteriaA regional or international cyber security organisation is hosted by the country.
Accepted referencesOrganisation’s official website
Evidence
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4.4. Cyber security capacity building for other countries 001
Requirements
CriteriaThe country has (co-)financed or (co-)organised at least one capacity building project for another country in the last 3 years.
Accepted referencesOfficial website or project document
Evidence
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BASELINE CYBER SECURITY INDICATORS
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5. Protection of digital services 5/5 100%55 100%
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5.1. Cyber security responsibility for digital service providers 111
Requirements
CriteriaAccording to legislation, digital service providers (except micro and small enterprises): (1) must manage cyber/ICT risks or (2) must implement established cyber/information security requirements.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Law on Cyber Security (Law NO. 08/L-173), link above, see Article 7 (Security Measures for the Digital Service Provider’s System).
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5.2. Cyber security standard for the public sector 111
Requirements
CriteriaPublic sector digital service providers must implement (1) cyber/ICT security requirements (defined by legislation) or (2) a widely recognised security standard.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDocumentDetail.aspx?ActID=7864
Administrative Instruction NO. 02/2010 on Information Security Management, link above.
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5.3. Competent supervisory authority 333
Requirements
CriteriaThe government has a competent authority in the field of cyber/information security that has the power to supervise public and private digital service providers regarding the implementation of cyber/information security requirements.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Cyber Security Agency (Agjencinë për Siguri Kibernetike, ASK) which operates within the Ministry of Internal Affairs; Law on Cyber Security (Law NO. 08/L-173), link above, see Article 11 (1) ASK, Article 16 (9).
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6. Protection of essential services 5/6 83%56 83%
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6.1. Operators of essential services are identified 111
Requirements
CriteriaThere is a legal act that allows to identify operators of essential services.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Law on Cyber Security (Law NO. 08/L-173), link above, see Article 1 (1.12).
https://gzk.rks-gov.net/ActDetail.aspx?ActID=16313
Law No. 06/L-014 On Critical Infrastructure (of 2018), link above, see Article 9, sub-point 3 and Annex I and Annex II.
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6.2. Cyber security requirements for operators of essential services 111
Requirements
CriteriaAccording to the legislation, operators of essential services must manage cyber/ICT risks.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Law on Cyber Security (Law NO. 08/L-173), link above, see Article 5 (System Security Measures of Operators of Essential Services).
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6.3. Competent supervisory authority 333
Requirements
CriteriaThe government has a competent authority in the field of cyber/information security that has the power to supervise operators of essential services, regarding cyber/information security requirements.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Cyber Security Agency (Agjencinë për Siguri Kibernetike, ASK) which operates within the Ministry of Internal Affairs; Law on Cyber Security (Law NO. 08/L-173), link above, see Article 11 (1), and Article 16 (9).
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6.4. Regular monitoring of security measures 001
Requirements
CriteriaOperators of essential services must regularly (at least once every 3 years) provide evidence of the effective implementation of cyber/information security policies (e.g. audit result, documentation, specific report).
Accepted referencesLegal act
Evidence
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7. E-identification and trust services 8/9 89%89 89%
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7.1. Unique persistent identifier 111
Requirements
CriteriaThe government provides a unique persistent identifier to all citizens, residents, and legal entities. For example, the identifier remains the same after document expiration and name change.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDocumentDetail.aspx?ActID=12653
Personal Number for natural persons; see Administrative Instruction (MIB) NO. 06/2016 for the Personal Number, link above.
"Article 3 (Personal Number)
1. The personal number is unique. It consists of ten (10) digits and is encrypted.
1.1. The personal number is reflected in all personal documents;
1.2. The person must possess only one personal number, and the same cannot be assigned to another person;
1.3. The personal number remains unchanged even after changing or completing personal data."
https://gzk.rks-gov.net/ActDetail.aspx?ActID=18914
Unique Identification Number (NUI) for business organisations, see Administrative Instruction (QRK) NO. 01/2019 for setting requirements, conditions and procedures for creating a unique identification number, link above.
"Član 4
Unique identification number1. Unique identification number (JIB) represents company registration number, issued by foreign KARP. (…)
2. NUI is issued only once for the company commercial at the time of initial registration and is unchangeable, except in case of changing the legal status.
3. The NUI consists of eight numbers plus a verification number, usually selected using an algorithm that provides security against fraudulent numbers and number duplication."
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7.2. Requirements for cryptosystems 001
Requirements
CriteriaRequirements for cryptosystems in the field of trust services are regulated.
Accepted referencesLegal act
Evidence
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7.3. Electronic identification 111
Requirements
CriteriaElectronic identification is regulated.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=51618
Electronic Identification and Trust Services Act (LAW NO. 08/L-022), link above, see for example Chapter II (Electronic Identification).
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7.4. Electronic signature 111
Requirements
CriteriaE-signature is regulated
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=51618
Electronic Identification and Trust Services Act (LAW NO. 08/L-022), see for example example Chapter IV (Electronic Signature).
https://gzk.rks-gov.net/ActDetail.aspx?ActID=2811
Law No. 04/L-094 On The Information Society Services, link above, see Articles 52.
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7.5. Timestamping 111
Requirements
CriteriaTimestamping is regulated.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=51618
Electronic Identification and Trust Services Act (LAW NO. 08/L-022), link above, see for example Article 1 (1.2), Article 3 (1.29; 1.30), Article 39.
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7.6. Electronic registered delivery service 111
Requirements
CriteriaElectronic registered delivery service between state entities, citizens and private sector entities is regulated. The service provides legally binding data exchange and guarantees the confidentiality and integrity of information.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=51618
Electronic Identification and Trust Services Act (LAW NO. 08/L-022), link above, see for example Article 3 (1.32; 1.33), Chapter XI Registered Electronic Transmission Service – Articles 67-69.
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7.7. Competent supervisory authority 333
Requirements
CriteriaThere is an authority responsible for the supervision of qualified trust service providers.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=51618
The Inspection Officer within the Ministry responsible for the field of ICT; Electronic Identification and Trust Services Act (LAW NO. 08/L-022), link above, Chapter XIII Oversight.
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8. Protection of personal data 4/4 100%44 100%
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8.1. Personal data protection legislation 111
Requirements
CriteriaThere is a legal act for personal data protection.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=18616
Law on Protection of Personal Data No.06/L-082 (“LPPD”).
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8.2. Personal data protection authority 333
Requirements
CriteriaThere is an independent public supervisory authority that is responsible for personal data protection.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=18616
Information and Privacy Agency (AIP); see Law on Protection of Personal Data No.06/L-082 (“LPPD”), link above, Article 3 (1.26) and CHAPTER XIII (Institutional Protection of Personal Data Agency for Information and Privacy).
Official website of the Information and Privacy Agency (AIP).
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INCIDENT AND CRISIS MANAGEMENT INDICATORS
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9. Cyber incidents response 6/6 100%66 100%
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9.1. Cyber incidents response unit 333
Requirements
CriteriaThe government has a unit (CSIRT, CERT, CIRT, etc.) that is specialised in national-level cyber incident detection and response.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Cyber Security Agency (Agjencinë për Siguri Kibernetike, ASK); Law on Cyber Security (Law NO. 08/L-173), link above, see Article 12 (5) and Article 16 (4).
Article 12 (5)
“The National CERT will be operationalized within the Cyber Security Agency”;Article 16 (4)
“ASK [Cyber Security Agency] is tasked with responding to threats and incidents in the cyberspace of the Republic of Kosovo”
KOS-CERT
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9.2. Reporting responsibility 111
Requirements
CriteriaDigital service providers and operators of essential services have an obligation to notify appointed government authorities of cyber security incidents.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Cyber Security Agency (Agjencinë për Siguri Kibernetike, ASK); Law on Cyber Security (Law NO. 08/L-173), link above, see Article 6 (Obligation of the Operator of Essential Services to notify about the Cyber Incident) & Article 8 (Obligation of the Digital Service Provider to notify of the Cyber Incident).
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9.3. Single point of contact for international coordination 222
Requirements
CriteriaThe government has designated a single point of contact for international cyber security coordination.
Accepted referencesOfficial website or legal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=70933
Cyber Security Agency (Agjencinë për Siguri Kibernetike, ASK); Law on Cyber Security (Law NO. 08/L-173), link above, see Article 9 (6) and Article 16 (8).
Article 16 (8)
“Cooperates with the authorities of foreign countries and international organizations regarding the aspects that are under the responsibility of ASK [Cyber Security Agency] and is the only point of contact.”
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10. Cyber crisis management 0/5 0%05 0%
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10.1. Cyber crisis management plan 001
Requirements
CriteriaThe government has established a crisis management plan for large-scale cyber incidents.
Accepted referencesLegal act
Evidence
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10.2. National-level cyber crisis management exercise 002
Requirements
CriteriaThe government has conducted a national-level cyber crisis management exercise or a crisis management exercise with a cyber component in the last 3 years.
Accepted referencesExercise document/website or press release
Evidence
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10.3. Participation in international cyber crisis exercises 001
Requirements
CriteriaThe country's team has participated in an international cyber crisis management exercise in the last 3 years.
Accepted referencesExercise document/website or press release
Evidence
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10.4. Operational support of volunteers in cyber crises 001
Requirements
CriteriaThe procedures for using volunteers in the field of cyber security are established by legislation.
Accepted referencesLegal act
Evidence
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11. Fight against cybercrime 7/9 78%79 78%
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11.1. Cybercrimes are criminalised 111
Requirements
CriteriaCybercrimes are defined by legislation.
Accepted referencesLegal act
Evidence
https://gzk.rks-gov.net/ActDetail.aspx?ActID=2682
Law No. 03 / L-166 On Prevention and Fight of the Cyber Crime. The English version of that legal act can be accessed here.
https://gzk.rks-gov.net/ActDetail.aspx?ActID=18413
Penal Code of the Republic of Kosovo (NO. 06/L-074), see for example Article 327 (Intrusion into computer systems); Article 336 (“Identity and access device theft”).
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11.2. Cybercrime unit 333
Requirements
CriteriaThere is a government entity with a specific function of combatting cybercrime.
Accepted referencesOfficial website or legal act
Evidence
https://www.kosovopolice.com/en/departments/investigation-department/
Section of Investigation of Cyber-crimes of the Directorate for Investigation of Organized Crime
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11.3. Digital forensics unit 333
Requirements
CriteriaThere is a government entity with a specific function of digital forensics.
Accepted referencesOfficial website or legal act
Evidence
https://akf.rks-gov.net/Departments.aspx
Department of Forensic Information Technology according to the Regulation (MIA) No. 02/2015 for Internal Organisation and Systematisation of Jobs of the Kosovo Agency On Forensic.
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11.4. 24/7 contact point for international cybercrime 002
Requirements
CriteriaThe government has designated an international 24/7 contact point for cybercrimes.
Accepted referencesOfficial website or legal act
Evidence
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12. Military cyber operations 0/6 0%06 0%
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12.1. Cyber operations unit 003
Requirements
CriteriaMilitary forces have a unit (cyber command, etc.) that is specialised in planning and conducting cyber operations.
Accepted referencesOfficial website or legal act
Evidence
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12.2. Cyber operations exercise 002
Requirements
CriteriaMilitary forces have conducted a cyber operations exercise or an exercise with a cyber operations component in the country in the last 3 years.
Accepted referencesExercise document/website or press release
Evidence
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12.3. Participation in international cyber exercises 001
Requirements
CriteriaThe country's military team has participated in an international cyber operations exercise in the last 3 years.
Accepted referencesExercise document/website or press release
Evidence
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This designation is without prejudice to positions on status, and is in line with UNSCR 1244/1999 and the ICJ opinion on the Kosovo declaration of independence.